Answer:
At freecreditreport.com, you get your Credit Report for only $1 and your Score for free with
enrollment in Triple Advantage®. You can try our credit
monitoring product membership free for 7 days and can cancel the membership at
anytime during the trial period. If you don't cancel your membership within the
7-day trial period, you will be charged a membership fee for each month that
you continue the membership. The reason you were charged was because you
elected not to cancel your membership before the trial period ended.
Value:
But that's not to say you didn't get something for your money. Your
freecreditreport.com membership gives you daily monitoring of your reports at
all 3 Credit Bureaus and alerts of key changes to your reports. It also gives
you unlimited access to your Credit Report and Score with your paid membership
so you can check it anytime you like. Your Member Homepage provides you with
your credit/debt profiles and Credit Score information that you can use to help
you make more informed financial decisions.
Action:
Log in now and get yourself a new Credit Report or spend a little time getting
to understand how your membership works and how to use this information to your
advantage.
Answer:
You received the first charge for your freecreditreport.com membership which
began the moment your FREE 7-day trial ended. If there is an additional charge
on your statement, you must have purchased one of our many member products,
such as a 3-Bureau Credit Report or CardSafeTM.
Value:
Our products are designed to enhance your member experience and provide you
with additional credit information. Information can vary from one credit bureau
to another. A 3-Bureau Credit Report gives you all of your credit information
quickly and easily, so you can find potential inaccuracies.
Child identity theft is a real threat, but with a product like ChildSecureSM you can monitor your children's credit and receive alerts if someone applies for credit or opens checking accounts using your children's personal information.
Action:
Log in and go to your Member Homepage, to experience the value these products
have to offer.
Answer:
No, this is not a scam. We go to great lengths to include enrollment
disclosures and to disclose the terms of our offer on our websites, emails and
advertisements. We also ask that our customers agree to our terms and
conditions before the transaction can be completed to further ensure the
customers understand the agreement.
If you received a charge on your billing statement, it was because you elected not to cancel your membership before the 7-day free trial expired. This style of membership offer is fairly common and is being used online by video game companies, movie and music providers, and even other credit monitoring companies.
Value:
Understanding your credit situation allows you to make an informed decision about
whether or not you should keep your membership to freecreditreport.com. It's
not a scam-it's a means of empowering people to take better care of their
credit.
Action:
Log in now and review your Credit Report and Score today.
Answer:
If you've tried to log in but are still unable to gain access, please confirm
that you are using the right username and password. If you've forgotten your
username and password, go to the username & password assistance page and
follow the steps to retrieve it.
Value:
Your username and password are the keys to accessing all of your credit
information and should be protected. Remember, resetting your username and
password on a regular basis is a sound practice that can help increase the
security of your credit information.
Action:
Go to the
username & password assistance page and follow the steps provided
to access your Credit Report and Score.
Answer:
If, after hearing all the wonderful ways your membership can help you stay on
top of your credit, you still feel the need to cancel, simply call 866-578-5408
to speak with one of our customer care representatives.
Value:
To canceling? Uh…none.
Action:
Hang up the phone and log into freecreditreport.com. Take care of your credit
today, so it can take care of you tomorrow.
